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What Is the Work of a Life Insurance Agent?

Life Insurance Agent Near Goodyear AZ provides a valuable service to consumers. They assess their clients’ family and financial goals to recommend appropriate coverage. They also add a human touch in an industry that is largely automated.


Many new agents enter the profession lured by its high earning potential, says Roberts. She advises them to focus on building relationships.

Selling life insurance is a commission-based job that requires strong sales skills and the ability to work independently. Life insurance agents identify the specific needs of their clients and provide appropriate coverage for each situation. They also help clients select the best products and explain the benefits of each option. Moreover, life insurance agents offer post-purchase support and assist with policy renewals and modifications.

In addition, a life insurance agent is required to comply with state insurance regulations and maintain professional licenses. They also must stay updated on changes in the insurance industry and the products they sell. To make the most of their career, a life insurance agent should prioritize building relationships with their customers and providing them with outstanding customer service.

Life insurance sales can be a challenge for those without prior experience in the field. New agents often find that prospective clients are skeptical of the product and may reject their proposal. In such situations, it is important for an agent to be prepared with information and tactics that can counter these objections. The agent should also be able to answer any questions that the client may have, no matter how trivial.

Lastly, it is important for life insurance agents to develop a network of contacts that they can leverage for new leads. These relationships can lead to referrals, which are often the most effective method for acquiring new business. Moreover, it is helpful for an agent to know their competition so that they can craft strategies to outperform them in the market.

Life insurance is an essential component of financial planning for most families. As a result, it is a highly competitive industry, particularly for those who are just starting out in the career. For those who are able to build a solid client base, it is possible to earn a substantial income in this position. However, it takes time and perseverance to establish a successful career in life insurance sales. In order to increase sales, it is beneficial for an agent to utilize SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals to improve their performance.


In the world of life insurance, underwriting is where your application for coverage is examined by an underwriter. This process is designed to assess your risk in order to determine how much you will pay for premiums over the lifetime of your policy. The underwriter will look at your medical history and personal information, such as occupation and hobbies, to find out if you are at a high risk of illness or death. They will also take into account your existing coverage and your family’s future needs to ensure you are not buying more coverage than you need.

Your agent will help you complete the life insurance application and make sure all of the information is correct before submitting it to the underwriter for review. They will also conduct a phone interview with you, which can last up to 30 minutes and cover your health history, lifestyle and finances. This helps the underwriter get a better idea of your risks and provide you with a more accurate life insurance quote.

Once the underwriter has reviewed all of the data, they will assign a rating to your policy. This rating serves as an indicator of your insurability based on your health and lifestyle, and may include preferred plus or preferred elite. Those who have the lowest health and lifestyle risk typically have lower premiums, while those with more significant risks will have higher premiums.

Using their experience and knowledge of the market, your agent will be able to suggest policies that meet your individual needs and budget. They can even help you file claims and make changes to your policy as your life changes, making them a valuable resource beyond just sales.

A career as a life insurance agent can be highly lucrative, especially for those who are experienced and well-connected in the industry. However, the long hours and intense nature of this job can lead to burnout and cause some agents to seek alternative careers. This is why it’s important to choose an agency that offers mentorship and ongoing support for new agents, as well as established professionals.

Customer Service

As a Life Insurance Agent, you collaborate with clients to meet their financial and lifestyle goals through various products. You also help them manage their risks and protect their investments and assets from the unexpected. Your daily responsibilities may include pursuing new business via phone, direct mail, group presentations, and social media, meeting with clients to discuss long-term goals and coverage options, preparing and processing applications and documents, and negotiating premium rates. Your duties can also involve handling client requests, policy changes, and facilitating distributions to beneficiaries upon a client’s death.

Whether a potential customer is interested in a term or whole life insurance product, you must be able to explain the benefits and features of each option in a way that’s understandable to the client. This requires excellent communication skills, including listening attentively and directing your explanations with precision. You must also be able to answer any questions the client may have, no matter how minor.

In addition to a strong network of personal and professional contacts, you must stay informed of regulations that affect your industry. You can do this by participating in continuing education opportunities and reading insurance publications. Keeping up with regulations and insurance industry trends is vital to your success as an agent.

A successful life insurance agent is patient and plays the long game. They know that not everyone is ready to purchase a policy right away, and they avoid pushing the sale. They take the time to get to know their clients and understand their financial circumstances, so they can offer advice that is best for them.

When you work with a life insurance agent to find coverage, you can expect them to ask lots of questions about your family and finances. They’ll want to make sure they understand your needs and goals, as well as any existing debts or property. They’ll even be aware of any medical conditions you might have that could impact your eligibility for certain policies. They’ll always keep you up-to-date on the status of your application and assist with submitting necessary paperwork.

Policy Administration

A life insurance agent is a professional who helps families, individuals and employers protect against the financial loss that occurs when someone dies. They offer expertise, guidance and support throughout the entire process, including claim filing and policy updates, resulting in a long-term relationship with their clients. They also assist in building investment strategies to help with retirement planning and estate conservation.

A successful life insurance agent must be able to clearly communicate their product offerings and the benefits of each. They must also be able to assess each person’s unique situation and suggest the best options available to meet their financial goals. They must also be able to provide comfort and support to beneficiaries following the death of a loved one.

Life insurance policy administration systems are software packages that automate many back-end processes, such as quoting, underwriting, issuance and policy renewals. These systems are designed to streamline the end-to-end policy management cycle and deliver a seamless customer experience. They can be used by both traditional carriers and insurtech startups alike.

The process of obtaining a life insurance policy begins with the submission of an application. This can be done online or on paper. The next step is completing underwriting and quoting activities to determine whether the policy can be issued. The final step is generating and providing policy documents to the insured. These documents can include certificates of coverage, statutory notices and tax forms. Some states may require that these documents be delivered in specific formats or in particular fonts.

Creating and managing these documents is a time-consuming task for an insurance agency. This is why many companies offer policy administration automation solutions that can take the burden off of agents and underwriters. These systems can help to improve the speed and accuracy of these back-end tasks, allowing them to focus more on their customers.

Insurance Policy Administration Automation is a key component of delivering the fast service that life insurance customers expect. It can be used for front-end aspects, such as corresponding with policyholders and making web applications and forms accessible. It can also be used to streamline back-end operations, such as quoting, policy issuance and renewals, claims processing and terminations, and billing.